UNITED INDUSTRIES SATISFACTION GUARANTEE

At United Industries, our commitment to sustainability is driven by our desire for continuous improvement, and our commitment to end user satisfaction is backed by our Satisfaction Guarantee. If an end user purchaser is not satisfied with a select United Industries product you purchased from one of our authorized sellers in the United States, you may request a refund within 90 days of the date of purchase. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, our Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to the original, end-user purchaser in the United States.

To submit a Guarantee request, please use our Contact Us form and select “Satisfaction Guarantee” as your Question Type. In the Text field, please (1) identify the product subject to the satisfaction guarantee claim, (2) explain your basis for dissatisfaction with the product, (3) indicate when you purchased the product, and (4) identify where you purchased the product. If you bought the product on Amazon or an online marketplace, please provide us with the name of the seller that you purchased from (available in your order history). Please note that we may reach out to you for proof of purchase to verify this information and/or request photos of your Product. You must submit your Guarantee request within 90 days of the date of original purchase.

If you have any questions regarding whether a seller is an authorized seller of our products, please contact us at 1-800-332-5553, youropinioncounts@spectrumbrands.com, Contact Us.